Inspection, documentation, and adjuster support from GAF Master Elite certified roofers
(919) 500-5760
When a severe storm hits Raleigh, even a small roof leak can feel overwhelming. We’re a GAF Master Elite certified contractor specializing in storm damage roofing and insurance claim assistance across Raleigh and the surrounding Triangle area. We work with all major insurance carriers to simplify your claim, so you can focus on getting your home back to normal.
GAF Master Elite certified, fully licensed and insured in North Carolina, and consistently five-star reviewed by homeowners across Wake, Forsyth, Guilford, Durham, Orange, Johnston, and Alamance counties.
Everything you need to document the damage, work with your adjuster, and get the repair done right.
A complimentary, no-obligation inspection by certified roofers. We assess all storm damage using drones, AI damage detection tools, and boots-on-roof checks, documenting every detail of hail, wind, and storm impact.
Wide-angle and close-up photos of all roof slopes, shingles, vents, and gutters, plus written logs tied to the storm date, collateral evidence (dented gutters, siding, yard debris), and weather and measurement reports that support your claim.
If the storm left holes or exposed sheathing, we cover the breach with tarps right away. This step is essential — insurance policies generally require you to prevent further damage.
Paperwork and guidance through every step of the process. We compile the inspection report, estimates, and photos, and make sure everything is complete so your claim isn’t delayed by missing information.
When the insurance adjuster arrives, we accompany them. We walk the roof together, point out hidden issues, and clarify technical details to advocate for full coverage.
We work directly with the insurance-approved scope of work. In most cases, your only out-of-pocket expense is the deductible. Upgrades or enhancements beyond what insurance covers are reviewed upfront so there are no surprises.
As a GAF Master Elite contractor — a title earned by only 2% of roofers in North America — we install complete GAF roofing systems with premium shingles and components. Your roof isn’t just repaired, it’s rebuilt to last, with access to exclusive manufacturer warranties backed by GAF.
Once work is done, we perform a final walkthrough and inspection to make sure everything meets our standards. We clean up thoroughly, provide all documentation (warranties, invoices), and stay available for any follow-up questions.
Filing a strong insurance claim means building a thorough evidence package, and our experts guide you every step of the way. Industry experts recommend these key components.
Photos and Videos
Document the damage from all angles — capture wide shots of each roof slope plus close-ups of issues like hail dents and lifted shingles. Include any interior leaks or attic damage that’s visible. Time-stamp images when possible to link them directly to the storm date.
Damage Log
Keep a dated, written log of everything you observe. Note the storm date and the specifics of each problem. Our team can correlate photos with log entries so adjusters have a clear picture of what happened.
Collateral Evidence
Don’t forget damage to nearby property. Insurance adjusters often look at collateral clues — dented vehicles, broken fences, lawn debris — as proof of severity. We photograph things like downed branches, hailstones in gutters, or crushed siding to bolster your claim.
Receipts and Reports
If you purchased tarps or paid for emergency repairs, keep those receipts. Almost all policies reimburse these reasonable costs. Also gather any weather reports or hail-tracking data we provide — for major storms, we can coordinate with meteorologists to confirm storm timing.
When storm damage is too extensive for a simple repair, a full roof replacement through insurance gets your home back to being safe, watertight, and looking great. We handle the whole process — the paperwork, the schedule, and the quality of the finished roof. Insurance replacement work typically covers:
Our process is designed to maximize your payout while minimizing difficulties — here’s exactly what to expect.
A trained roofer safely inspects your roof, photographs the damage, and documents everything on the spot. This initial report becomes the basis of your claim.
We compile the inspection report, estimates, and photos, and help you submit a complete claim so nothing gets delayed by missing information.
When the insurance adjuster arrives, we meet them on site. We walk the roof together, point out hidden issues, and clarify technical details to advocate for full coverage.
Once the claim is under review, we examine the insurance estimate carefully. If something was missed or undervalued, we negotiate on your behalf before work begins.
After approval, we finalize materials, scheduling, and permits. Our licensed crews complete the repair or reroofing to the highest workmanship standards.
A final walkthrough with you confirms everything is right, and we provide all warranty paperwork for your records.
Even after the job is complete, we stay available for any follow-ups with your insurance company, including recovering depreciation.
Every covered claim ends in a repair or replacement. We handle both — from targeted roof damage repair when the damage is contained, to full residential or commercial roof replacement when the storm took out your roof system entirely. See our GAF Roofing page for more on our certification and the warranties it unlocks.
We’re based in Raleigh and provide storm damage and insurance claim support across Raleigh, Cary, Apex, Durham, Chapel Hill, Greensboro, High Point, Winston-Salem, and every community in between across Wake, Forsyth, Guilford, Durham, Orange, Johnston, and Alamance counties. Not sure if you’re in our service area? Give us a call.
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